Frequently Asked Questions

Orders

How long does the filter last?

 Up to 2 months per cartridge. The head is made to last. If it ever breaks, return it for responsible recycling and receive 20% off a replacement.

Is it safe for children?

Yes. Cleecle produces gentler water suitable for all ages.

Does it fit all showers?

 It fits most standard showers. If yours is non‑standard, an adaptor can be used.

What scents are available?

 Neutral and Lemon at launch; more scents are coming.

How does the subscription work?

 Choose “Subscribe & Save” to receive a replacement filter every 2 months. You can manage or cancel anytime before the next billing cycle.

Is it eco‑friendly?

 Yes. We use premium recycled materials and offer a recycling program for broken heads.

Shipping & returns

Shipping times

Delivery within the UAE typically takes 7–10 days due to high demand.

Returns & exchanges

 If you’re not satisfied, contact us within 14 days of delivery. Unused items in original packaging may qualify for a return or exchange. (Customize policy as you finalize logistics.)

Payments

Orders are prepaid via secure checkout (card/Apple Pay/PayPal, per your gateway setup).

Installation

Installation help

 A short video shows installation in under one minute. Written steps are included in the box and on the Product page.

Get in touch

Still have remaining questions that weren't answered here? Contact our team here!